Privacy & Policy
Table of content
- Privacy Policy
- Interpretation and Definitions
- Collecting and Using Your Personal Data
- Usage Data
- Information from Third-Party Authentication Service
- Information Collected while Using the Application
- Tracking Technologies and Cookies
- Use of Your Personal Data
- Retention of Your Personal Data
- Transfer of Your Personal Data
- Disclosure of Your Personal Data
- Security of Your Personal Data
- Detailed Information on the Processing of Your Personal Data
- Analytics
- Email Marketing
- Payments
- Behavioral Remarketing
- Usage, Performance and Miscellaneous
- Your rights under this Privacy Policy
- Links to Other Websites
- Updates and Changes
- Governing Law and Dispute Resolution
- Contact Us

Privacy Policy
This Privacy Policy describes Our policies and procedures on the
collection, use, storage, proceesing and disclosure of Your
information when You use the Sirwiss Platform.
We use Your Personal data to provide and improve the usage of
the Sirwiss Platform. By using the Sirwiss Platform, You
consent to the collection and use of information in accordance
with this Privacy Policy. You may withdraw your consent at any
time in accordance with the procedure set out under this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the Privacy Policy or the Terms. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Sirwiss Platform, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Purpose of Processing Personal Data
Your personal data is required for the purposes mentioned above; consequently, refusal to provide the requested data or its inaccuracy may prevent Sirwiss from providing you access and use of the Sirwiss Platform.
Usage Data
Usage Data is collected automatically when using the Sirwiss Platform.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Sirwiss Platform by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Sirwiss Platform or when You access the Sirwiss Platformby or through a mobile device.
Information from Third-Party Authentication Service
Sirwiss allows You to create an account and log in to use the Sirwiss Platform through the following
Third-party Authentication Service:
If You decide to register through or otherwise grant us access to a Third-Party Authentication Service, We may collect Personal data that is already associated with Your Third-Party Authentication Service’s account, such as Your name and Your email address associated with that account.
You may also have the option of sharing additional information with Sirwiss through Your Third-Party Authentication Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving Sirwiss permission to use, share, and store it in a manner consistent with this Privacy Policy.
Information Collected while Using the Sirwiss Platform
While using Our Sirwiss Platform, in order to provide features of Our Application, We may collect, with Your prior permission:
We use this information to provide features of the Sirwiss Platform, to improve and customize use of the Sirwiss Platform. The information may be uploaded to Sirwiss’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on the Sirwiss Platform and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze use of the Sirwiss Platform. The technologies We use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable UAE laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Sirwiss Platform, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at Sirwiss’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
Sirwiss will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Security of Your Personal Data
We implement appropriate security meaures and privacy protection features on our Sirwiss Platform including encryption and password protection to protect your personal data from unauthorised access and disclsoure, in accordance with applicable law.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security and shall not be laible for any direct or consequential loss as a result of breach of privacy of your personal data or any loss of such data.
You are solely responsible for safeguarding your Account password and if applicable your Third Party Site Password. Sirwiss will not be responsible for for any unauthorised use of your information or for any lost, stolen or compromised passwords or for any activity on your User account due to unauthorized disclosure of your Account password. In the event your Account password has been compromised, you must inform us immediately to enable us to initiate a change of password.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Analytics
We may use third-party Service providers to monitor and analyze the use of the Sirwiss Platform.
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service to manage and send emails to You.
Payments
We may provide paid services through the Sirwiss Platform. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
Behavioral Remarketing
The Company uses remarketing services to advertise to You after You accessed or visited the Sirwiss Platform. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Sirwiss Platformso that We can improve usage of the Sirwiss Platformto reflect Your interests and serve You advertisements that are likely to be of more interest to You.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Sirwiss Platform in accordance with their Privacy Policies and to enable Us to:
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Sirwiss Platformwith these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers.
Usage, Performance and Miscellaneous
We may use third-party service providers to provide additional features to You or for the improvement of usage of our Sirwiss Platform.
Your Rights under this Privacy Policy
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the UAE, to:
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Updates and Changes
The Privacy Policy and Termsmay be changed or updated occasionally. Therefore the Customers’ are encouraged to frequently review these sections in order to be updated about the changes. Modifications will be effective on the day they are posted.
It is important that the Personal data that Sirwiss holds is accurate and current.Please inform us if your personal data changes during your use of the Sirwiss Platform.
Governing Law and Dispute Resolution
This Privacy Policy shall be governed in all respects by the laws of the United Arab Emirates and any disputes arising out of this Privacy Policy will be settled by the Dubai Courts.
Contact Us
If you need more information on how to exercise your data protection rights, please contact our Data Protection Officer, at [email protected]
Sirwiss, whose headquarter is located at Address: Bay Square Building 3, Floor 4 Office 408. Business Bay - Dubai United Arab Emirates, Dubai, UAE, acts as the Data Controller of your personal data.